The Sharjah Department of Human Resources (SDHR) organised the training programme, which targeted employees working in the leadership and supervisory field in various government departments, entities and institutions.

The programme was organised with the aim of consolidating practical and training knowledge and skills on the latest concepts of the future, the most important of which are smart and digital transformation and performance indicators adopted in the UAE. It included exercises, panel discussions, and various training videos.

The programme dealt with the administrative and technical aspect by analysing the concept of standards and methodologies for manufacturing, managing and leading exceptional smart transformation and their applications in various government entities, in order to enable employees to build their institutions according to the latest standards of excellence and to provide digital services to customers according to the highest levels of quality of performance and quality of life and its practice as a reality.

The programme provided the participants with the foundations of the concepts of leadership and change-making and future smart transformation in institutions, its role in building and distinguishing institutions in the government sector, managing future change and the accompanying aspects of radical transformation factors in work tools and how to face potential challenges.

The programme also dealt with the impact of transformation, looking forward to the future, and how to meet the requirements of its local standards and detailed performance indicators, and transform it into a culture in the work environment.

The programme focused on the role of creating the future in investing in the human resource, upgrading it, and developing its skills in various functional fields, in addition to identifying the concept of proactivity, innovation, flexibility, and the role of these concepts in transformation.

The participants were trained on how to create a smart environment that adapts to all the possibilities of accelerating changes, and to discuss the legality of the results and the legal implications in the aspects resulting from the transformation.

The implementation of this type of training programme comes within the framework of the SDHR's endeavour to raise the capabilities of government national competencies to keep pace with developments in leadership and supervisory work and to enhance the processes of continuous improvement of government performance in all services.